The UPS Store in 2122 West 1800 North

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  Friendly and efficient
  By Robert Barfuss, September 23, 2017
• ★ ☆ ☆ ☆ ☆
  I have had some troubles with this UPS over the years. But, within the last 3 months I have come in between 6pm-6:30 to find the registers closed and the employees cleaning up. They say they can't help me because they've closed the registers. The hours on your business are 8:30-6:30pm. I don't understand. Then, I go tonight to drop off a large group of packages at 5:55pm and the whole store is closed, lights off. I don't understand, do you not value business and customers? I will be traveling 25 minutes to a different location from now on.
  By Kristie Jex, July 06, 2017
• ★ ☆ ☆ ☆ ☆
  Went in the store to send 2 packages. When I handed the manager there (Mike) the PRINTED OFF names and addresses he could not type in the correct name. The address on the first label was right but the name was off. Had to do it 3 times before we decided to switch to the 2nd package and handle that one first. He spelled that name correctly and we went back to the 1st package to try for a 4th time! He finally got the name right and we sent the packages. A week later I received a call from my customers telling me that they received the wrong packages! It almost feels like he messed the addresses up on purpose because there is no way you can screw up like that without trying! When I called him to tell him the mistake he made he said there was nothing he could do. I then spoke with the owner to try and clear things up and all he did was say how great Michael was and that there was nothing they could do unless I paid more money. Worst UPS store I've ever been too. Will more than likely switch to FedEx or the post office for all my business shipping because of this store and this experience.
  By Chace Bachand, November 09, 2016
• ★ ★ ☆ ☆ ☆
  We sent in an image through their site for one color copy to see how the image would turn out. It turned out good, so we sent it in again to complete the project for a $16 bill. This time the pictures quality was shadowed and fuzzy and the colors were a little off. We went back in to see if they would redo it. They made the copies again and they turned out, but then proceeded to tell us it would be another $16! We asked why we were being charged again as we had just paid for images that were messed up. They said they would take 10 cents off per image. Why are you making us pay again, when your machine messed up? Okay, they then settled for half off! We should have just said fine we don't want them, but we needed them. Where I work, if our machine messes something up, we take care of the customer. Definitely not going back! Agree with prior review, customer service is just not there. Better luck going somewhere else.
  By Rator Gator, October 13, 2016

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About The UPS Store in Clinton